Shipping policy

Where your order ships from

Every item in our store ships directly from the brand or supplier that stocks it. If you order items from more than one supplier, they arrive in separate packages.

Shipping costs and delivery times

Shipping options and costs are shown at checkout before you pay. Delivery times depend on the supplier and on where you live.

Where we ship

Shipping destinations vary by item. At checkout you'll only see shipping options that are available for your address.

Tracking

When each package ships, you'll get a shipping confirmation email, with tracking when the supplier provides it.

Damaged or missing packages

If a package arrives damaged or doesn't arrive, email sendrecovery.cp@gmail.com with your order number and we'll sort it out with the supplier.